ThinCMS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our software.

1. Information we collect

Information you provide

We collect information you voluntarily provide when you purchase a license, create an account, subscribe to our newsletter, or contact us for support. This may include your name, email address, company name, and billing information.

Information collected automatically

When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages. This information is collected using cookies and similar technologies.

Information we do not collect

ThinCMS is self-hosted software. We do not have access to any content, data, or media files stored in your ThinCMS installation. Your content stays on your server — we never see it, process it, or store it.

2. How we use your information

We use the information we collect to:

— Process license purchases and manage your account
— Send license keys, receipts, and renewal reminders
— Provide customer support and respond to inquiries
— Send our newsletter (only if you opt in)
— Improve our website and product based on usage patterns
— Detect and prevent fraud or abuse

3. Information sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

— Payment processors: We share billing information with our payment processor (Stripe) to process transactions. Stripe's privacy policy governs their use of your data.

— Email services: We use an email service provider to send transactional emails and newsletters. They process your email address under our instructions.

— Legal requirements: We may disclose your information if required by law, subpoena, or other legal process, or to protect our rights, property, or safety.

4. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies

Our website uses cookies for essential functionality (session management, authentication) and analytics (understanding how visitors use our site). You can configure your browser to refuse cookies, though some website features may not function properly without them.

We use privacy-focused analytics that do not track individual users across sites and do not use cookies for advertising purposes.

6. Your rights

Depending on your location, you may have the following rights regarding your personal data:

— Access: Request a copy of the personal data we hold about you
— Correction: Request correction of inaccurate personal data
— Deletion: Request deletion of your personal data
— Portability: Request a machine-readable copy of your data
— Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at privacy@thincms.com.

7. Data retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request deletion of your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or accounting purposes.

8. International transfers

Your information may be transferred to and processed in countries other than the country in which you reside. We ensure appropriate safeguards are in place for any such transfers in compliance with applicable data protection laws.

9. Children's privacy

Our Site and Software are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, for license holders, by email. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@thincms.com.